AgNav Data Privacy Notice

This is your guide to how personal data is managed and protected by AgNav. Please read it carefully and should you have any queries in relation to how your personal data is dealt with, you may contact dpo@icbf.com.

AgNav is a collaboration between Bord Bia, Teagasc and ICBF (the Data Controllers) that aims to create a farmer-centric sustainability support framework which utilises the three agencies’ collective knowledge, data, support tools and other resources, to enable delivery against Climate Action Plan targets for the agri-sector. We take the protection of your personal data seriously. We want you to feel confident that we are keeping your personal data secure, and that we handle and process it in accordance with the European General Data Protection Regulation ((EU) 2016/679) and Data Protection Act 1988 to 2018. In our Data Privacy Notice we explain what personal data we collect, how we collect it, what we use your data for and how we safeguard it.

What personal data do we collect?

We want to give our farmers, advisors and all users the best possible experience. To do so, we need to collect personal data from you for certain processes such as providing a service and when you enquire about our services. “Personal Data” means data which relates to a living individual who is or can be identified either from the data in conjunction with other information that is in, or is likely to come into, the possession of the Data Controllers.

The personal data we collect includes:

Personal information such as name, address, email, phone, mobile and other contact information

For farmers we require your official farm identifier, such as herd number

When you visit our website, cookies on the AgNav website help us provide you a tailored service. Please refer to the cookies section within this Privacy Notice for more information on what cookies we use and how we use them

Data that we receive from Third Parties where you have given them permission to share your data with us in AgNav

When you contact us or give us feedback this may be used for training and operational compliance

The Lawful basis

Our lawful basis for collecting or using personal information to provide services is Contract.

Where we collect personal data:

We collect personal data when you sign our authorisation forms (e.g. ICBF authorisation form, Bord Bia Scheme application), when you sign up to access the AgNav service through another programme or scheme you are involved in, such as Teagasc Signpost Advisory Programme or a programme or scheme run by a food processor to which you have applied, or register for any of our apps, or visit our websites.

How do we use the personal data you provide?

We use the data we collect and hold on our database to ensure we are providing you with highly relevant content and accurate information that meet your specific needs, and to deliver more efficient support to you in the area of farm sustainability

To accurately measure the sustainability metrics (e.g. greenhouse gas emissions) of a farm, synchronizing with the ICBF database to provide an accurate picture of the animals in a herd (where applicable), with the Bord Bia Quality Assurance Scheme databases (e.g. SDAS, SBLAS) to have accurate data on farm specific measures

To provide climate sustainability information to the Irish agriculture sector on an aggregate level

To help us refine the accuracy and quality of the AgNav service

To make sure we are only sending you communications about services that you have shown an interest in using

To keep you updated on any changes to the service, and to advise you on how you can get the best out of the AgNav service

To meet our legal and regulatory requirements

In many cases we aggregate and/or pseudonymise your personal information so that it no longer identifies a particular individual

Who do we share your personal data with and why?

There are a number of reasons why we would share your personal data with third parties. Be assured we always look to safeguard your data to the highest possible standards and in line with best practice.

Here is a list of instances in which we share your data, and the third parties to whom we share it with:

Organisations to whom you have authorised access to your data

Organisations with whom you are participating in a particular scheme or programme that requires access your data on AgNav

Organisations that work on behalf of the AgNav partners to provide an efficient service, such Data Processors or ICT Service Providers

If we are required by any relevant public authority or law enforcement agency under legal obligations

Who are the approved data processors?

Data Processor	Service Provided
Capita Customer Solutions	Help desk services for user account queries
Silverarm Solutions	SMS text messaging services
Oracle EMEA Limited	Support and maintenance of the underlying database infrastructure
Version1 Software Limited	Support and maintenance of the underlying database infrastructure

How long do we keep your personal data?

Personal data will be retained for three years based on the requirements of maintaining data usability should the user wish to return to the scheme.

If the farmer does not retain membership to a sustainability programme and/or does not retain membership to the Bord Bia Sustainable Assurance schemes we will retain personal data for three years from the time they leave AgNav and/or any associated programme to facilitate re-accessing the data if they re-join.

How we secure your personal data?

Securing your personal data is extremely important to us, which is why we take appropriate measures to protect your data. We use a range of security technologies and processes, and actively monitor emerging cyber threats on a 24 x 7 basis. We regularly audit our systems and processes.

Data Protection Principles

The Data Protection Requirements require personal data to be processed in accordance with certain principles which require such data to be:

Obtained and processed fairly and lawfully;

Kept only for one or more specified and lawful purposes;

Kept safe and secure;

Kept accurate and up to date;

Adequate, relevant and not excessive;

Not retained for longer than is necessary for the specified purpose or the purposes;

Given to an individual, on request.

Privacy-by-design and by Privacy-by-default

We ensure that privacy is built into the AgNav system by design and default to guide the development of the system. We will conduct a review of our Data Protection Impact Assessment document for all new features and services, together with an analysis of any associated data processing activity.

What rights do you have?

As a data subject, you have the following rights under Data Protection legislation, and we as Data Controllers in respect of your personal data, will comply with such rights in respect of your personal data.

The right of access personal data relating to you;

The right to correct any mistakes in your personal data;

The right to ask us to stop contacting you with direct marketing;

Rights in relation to automated decision taking (it should be noted that this does not happen in the AgNav system);

The right to restrict or prevent your personal data being processed;

The right to have your personal data ported to another data controller;

The right to erasure and;

The right to complain to the Data Protection Commission if you believe we have not handled your personal data in accordance with Data Protection legislation

If you wish to enforce any of these rights contact dpo@icbf.com.

How can you access your data?

If you want to get a copy of your personal data we hold, simply print out this form, also known as a Subject Access Request (SAR) and send it to us by post to:

FAO: Data Protection AgNav, ICBF, Link Road, Ballincollig, Co. Cork, P31 D452

or email the completed form to dpo@icbf.com

Any other questions on your personal data?

Call our customer service team: +353 (023) 8820452

You also have the right to take any complaints about how we process your personal data to the Data Protection Commissioner:

Web: https://www.dataprotection.ie/

Telephone: +353 57 8684800 or +353 (0)761 104 800

Email: info@dataprotection.ie

Address: Data Protection Commissioner Canal House Station Road Portarlington R32 AP23 Co. Laois

What are cookies and how do you use them?

Cookies are small files that are stored on your computer when you visit our websites. The cookies hold basic information that shows us if you have visited our site previously, and which pages you visited. This data helps us to provide you with a more personalised service, so for example, the next time you visit our site we can present you with product or service information that you’ve shown an interest in.

How do you collect data from cookies?

We collect data in a way which does not identify you. We will not associate any data gathered from our website with any personally identifying information from any other source.

This https://www.agnav.ie/cookies gives you a breakdown of what cookies are used on each of our sites.

Please note: We are very clear about collecting personally identifiable data on our website. We will always ask you if we need this information and what we need it for.

Can you enable or disable cookies?

Today most web browsers allow you some control over whether you allow cookies to be collected. You can also easily delete or clear cookies on your browser at any time.

This is a handy guide www.allaboutcookies.org about cookies, which shows you how to see what cookies have been set on your browser and how you can manage them.

What if the privacy notice changes?

We will occasionally update this privacy notice. We encourage you to periodically review this notice to be informed of how we use your information.

This Privacy Notice is effective from 01-Oct-2024